Opening to new teams soon

Answer every visitor while they're still on your site.

GliChat puts live chat and support tickets for all your websites into one inbox. We built it to run our own support, and we're getting it ready for your team.

We'll email you once when sign-ups open. Nothing else.

MRMaria R.
Resolved
Hi! Is my order still on track for Friday?Visitor · yourstore.com
Private note: order #4821 shipped this morning
Good news, it shipped today and should arrive Thursday.Sam · replied in 18s
Perfect, thank you!
Rated goodResolved

What you get

Everything a small support team needs, in one place.

No juggling an inbox, a chat app, and a spreadsheet. GliChat keeps every conversation, ticket, and rating together, for every site you run.

One inbox for all your websites

Chats from every site land in the same place, marked by website, so nobody has to watch five tabs.

Tickets when you're away

After hours, visitors leave a request instead of leaving your site. You pick it up in the morning.

Roles you design

Choose exactly which areas each person can open. Two-step sign-in keeps every account safe.

Private notes inside chats

Your team can leave notes for each other mid-conversation. Visitors never see them.

Searchable chat history

Find any past chat by visitor, agent, website, rating, or tag, and see every chat a visitor has had.

Ratings and reports

See first response times, missed chats, and what visitors thought, compared week over week.

How it will work

Up and running in an afternoon.

Setup is short, and you can add more websites and teammates whenever you're ready.

  1. Add your website

    Tell GliChat which sites you run and give each one its own color.

  2. Install the chat widget

    Add GliChat to your site and the chat button appears for your visitors.

  3. Answer from one inbox

    Invite your team, set their roles, and start replying.

Be first in line.

Early access teams get set up personally and help shape what we build next.